Terms and Conditions for use of KOGO
Introduction
Welcome to KOGO (being the KOGO mobile app, the KOGO Device also known as the KOGObot, the website or any third party platforms through which KOGO is provided) (together,"KOGO" or "KOGO Platforms") provided by Kogo Tech Labs Private Limited, ("Company").
Any service rendered to you ("User") through KOGO Platforms, by itself or a third party including but not limited to information about the services, products, photographs of the products and/or services, terms and conditions, transactions that may be implemented through KOGO Platforms, purchase of the services, performance of the services and all other services in relation thereto ("Services"), shall be subject to and you are deemed to have accepted these terms and conditions ("Terms and Conditions"). The Terms and Conditions together with the terms and conditions contained in the"Privacy Policy" and the explorer agreement executed between the User and the Company ("Explorer Agreement"), if applicable, shall constitute an agreement between the User and the Company ("User Agreement") and govern your use of the KOGO Platforms. By using KOGO Platforms you agree to be bound by and comply with the terms and conditions of the User Agreement, including specifically the Terms and Conditions contained herein. In the event of any conflict between the provisions of the Explorer Agreement, if applicable, and this Terms and Conditions, the provisions contained in the Explorer Agreement shall prevail. If you are not agreeable to any of the terms and conditions of the User Agreement, please do not use or view KOGO Platforms.
All Service(s) and information displayed on the KOGO Platforms constitute an “invitation to offer”. Your order for availing Service(s) constitutes your “offer” which shall be subject to the Terms and Conditions as listed below. The Company reserves the right to accept or reject your offer. Our acceptance of your order shall take place upon rendering of the Service(s) ordered by you on the KOGO Platforms. No act or omission by the Company prior to our rendering of the Service(s) shall constitute acceptance of your offer.
User Eligibility
Use of KOGO Platforms is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, i.e. persons below the age of eighteen (18) years are not eligible to use the KOGO Platforms. If you are below the age of eighteen (18) years of age, you affirmatively represent that you have the consent of your parent(s)/legal guardian(s) to use the KOGO Platforms.
The Company reserves the right to terminate your account and refuse to continue providing you with access to KOGO Platforms, including but not limited to the Services, if the Company discovers that you are under the age of eighteen (18) years or "incompetent to contract" within the meaning of the Indian Contract Act, 1872. The KOGO Platforms is not available to persons whose accounts have been suspended or terminated by the Company for any reason whatsoever. Unless otherwise specified, the materials on the KOGO Platforms are directed solely at those who access the KOGO Platforms from India. Those who choose to access the KOGO Platforms from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. The Company shall render the Services purchased only within the territory stated in the description of Services in the KOGO Platforms ("Territory") and shall not be liable to perform any Service(s) outside the Territory.
Account and Registration Obligations
When you register (voluntarily or automatically) on the KOGO Platforms or enroll under any of the various travel related endeavours which may be called‘The Million Kilometre Road Trip’, ‘KTM Academy’, ‘Ride for Good’, ‘Skim the Waves’, ‘Surf the Clouds’, ‘History the Mystery’ etc.under a broad umbrella initiative called the‘Master KOGO Explorers Program’("Program"), you shall create a username and a password ("Your Account"). You are solely responsible for any use of the Service with Your Account.
"Your Information" is defined as any information you provide to us in the registration, purchasing and/or use of the Service(s), through any e-mail feature, blog, etc. and any information that is provided to us by any third parties including but not limited to any personal or medical information.
You also understand and agree:
Payments
In the event you are required to pay for the Service(s), you may do so by paying the requisite fee for availing the Services
Credit Card / Debit Card / Net Banking Details
Please note that the credit card / debit card / net banking / UPI / wallet payment gateway is maintained, operated and processed by RAZORPAY payment gateway. You agree and acknowledge that the Company bears no responsibility for payment made by credit card /debit card /net banking to avail the Service(s) through the KOGO Platforms. The Company is not liable for any actions under these payment mechanisms.
You agree, understand and confirm that the credit card / debit card / net banking / UPI / wallet details provided by you for availing of the Service(s) through the KOGO Platforms shall be correct and accurate and you shall not use the credit card / debit card / net banking / UPI / wallet account which is not lawfully owned by you, i.e. in a credit card / debit card / net banking / UPI / wallet transaction, you must use your own credit card / debit card / net banking / UPI / wallet account. You further agree and undertake to provide the correct and valid credit card / debit card / net banking / UPI / wallet account to the Company. Further, the said information will not be utilized and shared by the Company with any third parties unless required for fraud verifications or by law, regulation or court order. The Company shall not be liable for any credit card / debit card / net banking / UPI / wallet account fraud. The liability for use of a credit card / debit card / net banking / UPI / wallet account fraudulently shall be on you and the onus to “prove otherwise” shall be exclusively on you.
Fraudulent / Declined Transactions
The Company reserves the right to recover the cost of the Service(s), collection charges and lawyer fees from you if you are found using a credit card / debit card / net banking account / UPI / wallet / any means of payment, the Service(s) and/or the KOGO Platforms fraudulently. In such an event, the Company reserves the right to initiate legal proceedings against you for fraudulent use of the KOGO Platforms and any other unlawful acts or acts or omissions in breach of these Terms and Conditions. You hereby indemnify the Company against any costs, damages, claims or other demands in relation to violation of any of your obligations under the Terms and Conditions.
Pricing
The Company has taken all due care to ensure accurate description of the Service(s) and pricing information on the KOGO Platforms. However, there may be pricing or typographical errors. The Company does not and cannot confirm the price of the Service(s) until after you place an order to avail such Service(s) through the KOGO Platforms. In the event that a Service(s) is listed at an incorrect price or with incorrect information due to an error in pricing or Service(s) information, the Company shall have the right, at our sole discretion, to refuse or cancel any orders placed for that Service(s). In the event that a Service(s) is incorrectly priced, the Company may, at its discretion, either contact you for instructions or cancel your order to avail such Service(s) and notify you of such cancellation. The Company shall have the right to modify the price of such Service(s) and contact you for further instructions using the e-mail address provided by you as part of the Registration Data, or cancel the order and notify you of such cancellation.
Your order for the Service(s) shall be debited to your credit card / debit card / net banking / UPI / wallet account and duly notified to you by e-mail that the payment has been processed, without prejudice to the right of the Company to accept or reject the offer. If the Company has to cancel the order after it has processed the payment, the said amount will be refunded to you. In the event due to some unforeseen circumstances, the Company has to withdraw the Service(s) after commencing the same, it shall refund the amounts in relation to such Service(s).
Prices and availability of the Service(s) are subject to change without notice.
Electronic Communications
When you visit the KOGO Platforms or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, SMS, phone calls or by posting notices on the KOGO Platforms. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that you will update your e-mail address and other contact details regularly. If the Company is desirous of sending a communication by e-mail, it shall send it to your e-mail address available on its records and it shall be deemed to have been received by you once it is reflected as sent in the outbox of the Company’s relevant e-mail ID.
You agree and confirm:
You shall not use the KOGO Platforms for any of the following purposes:
When you register (voluntarily or automatically) on Challenges or enrol under any of the various travel related endeavours which may be called ‘Kogo Tripathon’, “ Wild Ride Challenge’, ‘Distance Challenge’ etc. under a broad umbrella initiative called ‘KOGO Challenges ’("Challenges"), You are solely responsible for any use of the Service with Your Account.
You Understand and Agree:
Modification of the User Agreement
The Company reserves the right at any time to modify the terms and conditions of the User Agreement. Whenever we make any changes to this terms and conditions that are important for you to know about, we will post the updated terms and conditions at this link and notify you via KOGO or other means before the change becomes effective.You can access the latest version of the User Agreement at any given time on this Application/ Website addresswww.kogotrips.com.You are responsible to review the terms and conditions of the User Agreement on the KOGO Platforms, for any updates/changes. In the event the modified terms and conditions of the User Agreement are not acceptable to you, you should discontinue using the Service(s) and any other services offered on and/or through the KOGO Platforms. However, if you continue to use the Service(s), you shall be deemed to have agreed to accept and abide by the modified terms and conditions of the User Agreement.
The User Agreement shall be construed in accordance with the applicable laws of India. The courts at Delhi, India shall have sole and exclusive jurisdiction in any proceedings arising out of this User Agreement.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement, shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The number of arbitrators shall be three (3): one each nominated by you and the Company and the third arbitrator chosen by the two (2) arbitrators so nominated. The above arbitration shall be conducted in English and the arbitration shall be held in Delhi, India.
Reviews, Feedback, Submissions
All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to the Company on or through the KOGO Platforms or otherwise disclosed, submitted or offered in connection with your use of the KOGO Platforms or use of the Service(s) (collectively, the"Comments" or"Your Content") shall be and remain the Company property. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the submissions disclosed, submitted feedback, suggestions, ideas, Your Content. Thus, the Company owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any of Your Content. The Company shall be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any of Your Content you submit for any purpose whatsoever, without restriction and without compensating you in any way. The Company is and shall be under no obligation: (1) to maintain any of Your Content in confidence; (2) to pay you any compensation for any of Your Content; and/or (3) to respond to any of Your Content. You agree that any of Your Content submitted by you to the KOGO Platforms shall not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and shall not cause injury to any person or entity, including the Company. You further agree that no Comments or Your Content submitted by you to the KOGO Platforms shall be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. The Company may not regularly review Your Content, but does reserve the right (but not the obligation) to monitor and edit or remove any of Your Content. You grant the Company the right to use the name that you submit in connection with any of Your Content. You agree not to use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments or Your Content you submit. You are and shall remain solely responsible for the content of any of Your Content you make and you agree to indemnify the Company, its affiliates, service providers and third parties, for all claims resulting from any of Your Content you submit. The Company and its affiliates take no responsibility and assume no liability for any of Your Content submitted by you or any third party.
Intellectual Property Rights
You agree and confirm that:
The following terms and conditions, apart from the above general terms and conditions on Intellectual Property Rights, shall apply to the Explorer, morefully defined in the Explorer Agreement
The defined terms referred to in the above provisions of this Term and Conditions shall have the same meaning as provided in the Explorer Agreement.
Objectionable Material
You agree to use this the KOGO Platforms and the Service(s) at your sole risk and that to the fullest extent permitted under applicable law, the Company shall have no liability to you for the Service(s) that may be deemed offensive, indecent, or objectionable to you.
Indemnity
By accessing the KOGO Platforms, you agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents and successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to the Company or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under the User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, delay, misrepresentation or misinformation, loss of service by other users of the KOGO Platforms and infringement of intellectual property or other rights or in relation to any claims arising due to providing Your Information. This clause shall survive the expiry or termination of the User Agreement.
Any minor or major injury, temporary or permanent disability or death caused, directly or indirectly due any bookings or rides or tours undertaken by You, either to Yourself or third parties, (which You agree may be dangerous and thereby assume full responsibility, acknowledging the risk involved), at any time before, during and after a Route.
The following terms and conditions, apart from the above general terms and conditions on Indemnity, shall apply to the Explorer, morefully defined in the Explorer Agreement
You hereby undertakes to indemnify, defend and hold harmless the Company, its affiliates, other explorers, sponsors, advertisers, consultants, officers, directors, managers, service crews, motorcycle / car owner(s), employees and agents (“Indemnified Parties”) from and against all claims, damages, losses and expenses, including all medical, hospitalization and insurance costs of any nature, court costs and reasonable fees and expenses of attorneys, expert witnesses and other professionals, arising out of or resulting from:
Termination
In the case of you availing any Service(s) on the KOGO Platforms, the User Agreement shall stand terminated upon you having availed the Service(s).
The Company may, at its sole discretion, terminate your registration or restrict your access to certain parts of the Service(s), if there is an indication that you have breached the User Agreement or if you have not signed into Your Account with your username in the past one hundred eighty (180) days. Such termination shall be without any liability to the Company. Upon any termination / expiry of the User Agreement, you must promptly destroy all materials downloaded or otherwise obtained from the KOGO Platforms, as well as all copies of such materials, whether made under the User Agreement or otherwise. The Company’s right to any Comments and/or Your Information shall survive any termination of the User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the Service(s) already availed or affect any liability that may have arisen under the User Agreement.
Consequent to termination, you shall not have access to the Service(s) rendered on the KOGO Platforms unless otherwise agreed or permitted by the Company in writing.
Services
You understand and agree that the Company shall only provide you with the deliverables (as part of the Services) as purchased by you from the Company.
In the event you do not agree to the terms and conditions of the User Agreement, do not use and/or purchase the Service(s). You acknowledge that the Company may also be using third party vendors (“Service Provider(s)”) to provide you the Service(s). The Company shall in no event be responsible for any consequences due to the actions of the Service Providers or any third party providing the Service(s).
The Company shall under no circumstance interpret or offer opinions on any of the data made available to it. You represent and warrant to the Company that you have given your prior consent to disclose Your Information to the Company either directly or through permitting the Company to collect the same from the Service Provider(s), third parties etc. and you agree to indemnify the Company, its employees, its representatives from any and all claims, damages, etc. made in this regard.
Force Majeure
The Company shall in no event be liable for non-performance (either in whole or in part) or delay in its performance of its obligations, if caused by unpredictable failures of carrier/base service providers (GPRS, GPS, etc.), adverse weather conditions, strikes/lockdowns (bandhs), industrial strikes, war, acts of God, acts of terrorism, floods, earthquakes or civil disturbance, or such other threatened or actual circumstance which in each case could not reasonably be foreseen and is beyond the reasonable control of the Company.
Disclaimers and Limitation of Liability
The KOGO Platforms is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the KOGO Platforms and the Services. The Company shall not be responsible in any manner whatsoever for any damage, errors or omissions or for the results obtained from the use of the Services or for any technical problems you may experience with the KOGO Platforms. The Company shall not be liable in any form or manner whatsoever for the products and Services and the intellectual property rights in relation to the products and Services on the KOGO Platforms.
You understand and agree that the Services are being provided as guidelines to you and you must use your own discretion and judgement in using the information and services. Further, you understand and agree that the Services and the information that forms part of the Service(s) shall be for informational purpose only.
These disclaimers constitute an essential part of the User Agreement.
To the fullest extent permitted under applicable law, the Company and its vendors shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the KOGO Platforms, the Service(s), the use of the products / services or the User Agreement. Without prejudice to the generality of the foregoing, the total liability of the Company to you for all liabilities arising out of the User Agreement be it in tort or contract is limited to the value of the Service purchased by you.
KOGO Platforms Security
You are prohibited from violating or attempting to violate the security of the KOGO Platforms, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the KOGO Platforms, overloading, “flooding,” “spamming,” “mailbombing” or “crashing”. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the KOGO Platforms or any activity being conducted on the KOGO Platforms. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the KOGO Platforms other than the search engine and search agents available from the Company on the KOGO Platforms and other than generally available third party web browsers (e.g. Microsoft Explorer).
Entire Agreement
If any part of the User Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the User Agreement shall continue in effect. Unless otherwise specified herein, the User Agreement constitutes the entire agreement between you and the Company with respect to the Service(s) and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to the Service(s). The Company’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Order of Priority
If there is any conflict between these Terms and Conditions and the Privacy Policy, the provisions of these Terms and Conditions shall prevail. However, where there are additional terms and conditions specifically provided for a particular product or service, such additional terms and conditions shall, unless they conflict with the Terms and Conditions, will also be deemed to be applicable.
Personal Data
The Privacy Policy and the provisions in these Terms and Conditions govern use of your personal data.
Last Updated : 02 January 2021